Authorized Hunter Douglas Centurion Gallery

Frequently Asked Questions

Common questions from WNC homeowners about window treatments, pricing, installation, and our services.

Custom window treatment pricing varies based on window size, shape, product type, and features selected. Options like motorization, specialty shapes, and premium materials affect the final price. The best way to get accurate pricing is to schedule a free in-home or in-showroom consultation where we measure your specific windows and discuss your needs. We provide a detailed estimate within 2–3 days with no obligation.

Yes — free in-home consultations are one of the things that sets Carolina Blinds apart. We serve all of Western North Carolina including Hendersonville, Asheville, Weaverville, Black Mountain, Brevard, Flat Rock, and beyond. We bring product samples to your home or business so you can see how materials, colors, and styles look with your actual décor and lighting. We measure every window and provide a detailed estimate within 2–3 days. No obligation.

We are an authorized Hunter Douglas Centurion Gallery Dealer — one of the highest dealer designations Hunter Douglas offers. We also carry Alta and Eclipse. Our showrooms feature products from all these brands so you can compare quality, style, and price side by side.

WNC mountain homes have unique needs. Cellular (honeycomb) shades provide excellent insulation for our cold winters. Top-down/bottom-up shades preserve mountain views while controlling privacy. Solar shades cut glare on sun-facing windows. Motorized solutions handle hard-to-reach high windows and skylights. We've been solving WNC window challenges for 33 years and can recommend the best approach during your free consultation.

Yes — we service most brands, not just the ones we sell. Common repairs include blind restringing, cord replacement, motorization upgrades, and hardware fixes. Our service visit fee is $60 — compared to $200 charged by some competitors. As an authorized Hunter Douglas service provider, we can order OEM replacement parts directly. Call us to describe the issue and we'll advise on the best next step.

From consultation to installation, most custom orders take 4–6 weeks (some specialty products 6–8 weeks). Installation itself is typically completed in one visit — a full house of window treatments can usually be done in a single day. We use our own trained installers (never subcontractors), and every installation comes with free in-home service for one full year.

Absolutely — we specialize in motorization. Hunter Douglas PowerView® lets you control shades from your phone, tablet, remote, or voice (Alexa, Google Home, Siri). You can set schedules so shades open at sunrise and close at sunset. Motorized shades are especially popular in WNC for skylights, high windows, screened porches, bedrooms (open-to-blackout), and theater rooms. Visit our showroom for live demonstrations.

Never. Our installers are Carolina Blinds employees — trained, experienced, and part of your community. Our quality control process ensures accuracy with every order, and every installation includes free in-home service for one year.

Ready to Transform Your Home?

Schedule a free in-home consultation. We bring the showroom to your home or business — samples, expert advice, and precise measurements.